Customer Testimonials

I was very happy with the work completed by Facelift Electrical. From the whole lifecycle of the project Steve provided an excellent service in a challenging environment. He came up with great suggestions for improving the wiring, completed the work in a diligent manner and ensured that the work was finished to a high standard


Thank you for your speedy response, I will now be able to close the complaints file logged by the home owner. It would not have been possible for me to resolve the outstanding issues without your help and for that I would like to thank you. I will not hesitate to recommend your services to others in my team should they also require assistance in resolving any complaints.

NICEIC Customer Relations Executive

Facelift recently replaced our fusebox and also did some minor electrical work. The service from start to finish was professional and thorough, staff very friendly and informative, giving full explanations of work being carried out. All correspondence including our quote was clear and concise…..the work was carried out with minimal mess or disruption. We felt we did not need to go elsewhere for a quote as we felt comfortable and assured that the work would be carried out professionally and to a high standard. I would recommend Facelift to friends and family.

S.A. Morten Hayes, Middlesex

I am pleased to endorse the work carried out in my home. It was all well done and according to the quote. Plus I think that Steve demonstrated real trust in being in the home and getting things done. If people whom I know ask me, I would be prepared to recommend on the Company

Peter, Ealing

We have used Facelift Electrical for the first time to check the electric installations of a property we were thinking of buying. They were extremely responsive and very professional, as well as very reasonably priced. Since then we have used their services on numerous occasions to do various pieces of work in the flat, which was always delivered very professionally and to our satisfaction. Additionally, they are very helpful and always pleasant to deal with. We would have no hesitation to recommend their services

Loli Bukowsky

As an experienced Landlord of over 10 years I have come across quite a few electrical companies. Facelift Electrical by far, has been the most professional, knowledgeable and thorough company I have used. Facelift provides a friendly and efficient service and is competitively priced within the marketplace. I feel confident that my properties are maintained to the best electrical standards by the outstanding service provided. I will continue to use Facelift Electrical and would definitely recommend them to a friend and other Landlords.

Linda Attram

I am writing to let you know that I am satisfied with the electrical work your company carried out in my flat. Your electrician was very professional and knowledgeable, provided expert answers to all my questions and was prompt on service days. I will use your company again in the future and would recommend you to my friends.

Jian Zhang

Excellent as always

Stella Rafferty

I have used Facelift Electricals several times. I have found the work to be excellent and professionally undertaken at all times. I have recommended Facelift to several others who were also satisfied with the work undertaken. I would not hesitate to recommend over and over again

Judith Humphries

I was referred to Facelift by another tradesman and have since used them on several occasions. I present what I see as a problem and Steve and Ty give me a solution. Their warm professionalism, timeliness and flexibility are much appreciated as are the very reasonable charges. I would recommend Facelift without reservation.

Helen, W12

Friendly but professional, were very punctual and helpful. Would be very happy to employ them again or recommend to friends.

H.T, Watford

We were very impressed with the quality of work that was carried out and the considerable way it was done. The work was completed two days before the estimated deadline which really helped us with the rest of our project. We would thoroughly recommend Facelift Electrical and have already done so to friends and family.

Natasha, London

Facelift came to the house I was selling to carry out an Electrical Report for the purchaser. I was very impressed with the thoroughness of the inspection, although when you are selling, you may not always want all the faults to be noted! However, when I found a house I wished to buy, I contacted them to carry out the same indepth report on the condition of the electrics there. Steve took the time to meet with me to go through the Report. Once my purchase was completed, I got Facelift in to thoroughly rewire the place before I moved my family in. I was also renovating, so they had to work with and around other tradesmen. They did a fantastic job, on time, and I would gladly recommend them.


Facelift Electrical Services has been registered with NICEIC since the formation of the company. The company directors felt that registration with the UK’s leading voluntary regulatory body for electrical installation, NICEIC, was of the highest priority. Facelift Electrical Services registered as an NICEIC Approved Contractor which entitles the company to undertake a wide range of electrical work, domestic as well as commercial.

The Company was one of the first to qualify for the 17th Edition 2008 IEE Wiring Regulations, which shows a real commitment to keeping up with current electrical legislation. The on-going help and support given by their local Area Engineer and annual assessments has helped the company get stuck into some really meaty projects.

Facelift Electrical has assisted the NICEIC on numerous occasions with its “humanisation” project to promote high levels of standards and professionalism with the industry. Steve Bastien has personally attended every single NICEIC open day and Tech Talk and several training courses, which is greatly appreciated. We are delighted to feature Facelift Electrical in our marketing materials, as they are one of our keenest and most enthusiastic registered contractors. It has been a pleasure to work with Facelift Electrical Services.

Mark Smith, Marketing Manager, NICEIC

From the moment Facelift came to quote I knew I was in excellent professional hands. The team were so thorough and thought of absolutely everything that might be needed or wanted. I massively appreciate this as my Grade II property has been very complex – with conservation officials, planners and BCOs crawling all over it, often issuing countermanding orders, resulting in knock-on delays with progress. In some cases all the problems forced Facelift to repeatedly go over ground already covered. Despite this, Facelift always kept to their word and their commitment, something I massively appreciate.

The team discovered many problems – including the fuseboard recently installed by someone else, and a newish gas meter not being electrically bonded (very dangerous) – and worked incredibly hard to put things right for me. And when the team reviewed their kitchen lighting design, they even installed extra spotlights at no extra cost, which was a lovely thing to do. More than that, the fittings they chose are high quality and classy, so the old place looks really upmarket now. Facelift have done their utmost for me – in the teeth of my sometimes extreme stress, and I can’t thank them enough.

Facelift were recommended to me, I can wholeheartedly recommend them to you.

Anna B, Waterloo

I had lot of work carried out at my house. They listened to my concerns and took them into consideration when carrying out the work. The advice I was given was excellent which I took on and I am very pleased with. Every stage of the work was explained to me and afterwards they ensured I was happy with that work. Overall, I am very pleased with the work and how the work was carried out.

N. Henderson, Edgware

Facelift were excellent, not only did they do a great job but treated my 80-something parents fantastically, ensuring they were as unsettled as possible. They updated me frequently with what was happening and also helped sort out a problem with my parents’ energy supplier. They are a credit to the Company and the industry. I would happily recommend them.

Sue Frost, Harrow

Thank you for the work recently completed on our en-suite bathroom/bedroom. From the first enquiry that we made from the Trust-a-Trader website, your company has been helpful, efficient and at an affordable price. We will happily recommend Facelift Electrical for a fast, efficient and friendly service.

Mr & Mrs Whitby, Middlesex

I would like to take this opportunity to thank Facelift Electrical for their top 1 service. They attended my property to install a new fuseboard. They detected many problems with the house and presented ways that they could be rectified. The team worked in a very professional manner and go the “extra mile”.

Thank you so much for your high standard of work and all the advice and explanations you gave along the way.

Fiona Zdun, London

Thank you for the wonderful work you did in my house. Everything was done to perfection, even the clean up job afterwards.

I would definitely use your company again and will recommend you to my friends.

Keep up the good work

J. Brown, South London

What a pleasure it was to discover Facelift Electrical Services, I cannot rate them highly enough. As well as being fully qualified to the highest standards, they are punctual, polite and tidy. They have full office back-up which gives written quotations promptly, keeps in touch by phone to check the job is going well, lets you know if they are running late, and invoices efficiently. They did a great job for a good price, but what a pleasure it was to deal with electricians who are knowledgeable.

Then they even call again to make sure you are completely happy with their work. It really does make a difference, and I would urge people to use this very amiable family business.

Mrs Jones, Barnes

“Thank you for the time the two engineers spent at our place completing the electrical works we requested. I just wanted to email and let you know what a wonderful job you guys did, and how we are both very happy with the standard of the job. It has completely changed the look and feel of our place. If we need to do any more work in future, we will definitely call you to do so.”

L. Johnson, London

“My wife and I would like to take this opportunity to inform you how pleased we are with the HIGH standard of work carried out today by Facelift Electrical Services engineers. The work was carried out in a very professional manner, with great attention to detail. The engineers were a credit to your company, and I will of course inform my peers who to contact if they need the services that your company provide”.

R West, Surrey

“I was very impressed with the high level of customer service I received from FSL. They kept me informed at all times with calls, texts and emails. They carried out the work required to my complete satisfaction. I would definitely recommend them to others”

S Ganguly, Kingston

I am writing to compliment the excellent work carried out with the garden lighting at my residence.

The entire project was carried out with great attention to detail, with regular progress updates and in consultation with me to ensure the location of the lights and fittings met with my requirements. I appreciate the extra effort that was put in to ensure all the cables were well hidden; even going as far as taking the decking apart to hide the cables so as not to ruin the aesthetics of the garden.

Great work, terrific result, I will be delighted to use your services in the future.

J Patel, Wembley

I found FACELIFT on “TrustaTrader”. Their expertise and professionalism instilled me with confidence from the start. Their ideas and suggestions were invaluable. I had my house completely rewired inside and out and it looks fantastic.

I really didn’t expect the results to be so good and the process to be so painless. I am so grateful to the chief Engineer and his team for turning up ‘on time every time’ and keeping me informed every step of the way. There were also no shocking “added extras” you so often get hit with.

I will, and have, recommended Facelift to any needing electrical work. Thank you.

P. Yasui, Northolt

Facelift Electrical Services have completed the re-wiring of my flat in South West London in the timescale promised in exactly the amount of the estimate. Furthermore, they kept me abreast of what was going on, sending me photographs over the internet and by telephone. They are thoroughly nice guys as well as being competent.

JE, Paris

I wanted to write and express my gratitude to the team at Facelift Electrical Services for the exceptional level of work that they delivered on my flat recently.

Not only were they prompt and got started within days for a job that they knew to be messy and frankly, full of difficulty, but they were the epitomy of reliability, friendly service and thoroughness.

I especially appreciate the high level of personal thought that they put into making sure that they left me with as little aesthetic repairs to deal with after the job was done, as possible.

I have no hesitation in recommending Facelift Electrical Services to anyone who is looking for reliable, friendly and wholly trustworthy electrical works.

Harry Eastwood, Fulham

I work in finance, helping businesses acquire cars, commercial vehicles and other business assets and come across varying levels of service and professionalism amongst the banks I deal with. I am therefore used to the variability in service I receive.

It was therefore a great pleasure recently to experience firsthand the services offered by you when refitting the kitchen at my home. Not only were you on time on successive occasions, but you displayed a high degree of professionalism in the work you undertook, something others I deal with could learn a lot from.

I therefore have no reservations in recommending your services and it will give me great pleasure in doing so.

Andrew Murphy, London W7

As a financial advisor, it is my business to provide information and it is my duty to ensure that my clients are reassured by not only the quality but also the scope of the service I provide. To do this, I occasionally work from my home office.

When I needed a piece of work doing to the main electrical board in my house, I was referred to Facelift Electrical services. Their engineers were prompt and courteous at all times. I was kept abreast of the works planned and the works in progress. The on-site works were all carried out with the utmost care for my property at all times, and the greatest consideration for the fact that this was, in fact my home.

In addition to the work I had requested, they were both helpful and holistic in their approach to the task – understanding my requirements and addressing them, whilst considering the wider picture and were able to advise me, in layman’s terms, of the electrical work I would need to have undertaken in the future.

It will be a pleasure to have them on site again, to do those works. I would have absolutely no hesitation in recommending them for their services, and am happy to be a telephone-reference in addition to a written reference, if the opportunity arises to share my satisfaction with any of their prospective customers.

M. Walters, CeFA, CeER,

Facelift did a fantastic job on rewiring my flat. I’d strongly recommend them – they are knowledgeable, reliable, good value, and hardworking. They kept me informed throughout the job (in layman’s terms) and really go the extra mile for their clients. You’d go a long way to find another company that provides such exceptional service levels.

C. Howells, London

We were very impressed with the speed and efficiency with which Facelift installed our new fuseboard and garden lighting. The testing process was extremely thorough and they explained everything to us in detail. They even cleaned up after themselves!

I have already passed their business card on to someone so will certainly recommend them again.

A Pennington & S. Wray, West London

I own two rental properties in Ealing and I have used Facelift Electrical Services to check the electrical installation in both the properties and where necessary remedy any defects.

Facelift provided a professional service throughout the process. Appointments were made in advance and a follow up telephone call was made a day prior to their arrival at the property to confirm access. The verbal report given in addition to the written report was very clear and they would also explain further details where needed. Solutions to problems were given with a choice of alternatives, giving us the pros and cons and the costs involved for each alternative.

I run a premium domestic company and was ready to send my girls in to clean up any mess left by the electricians after the job was done. However, I was pleasantly delighted to discover that the team have cleared up after themselves!

I will be more than delighted to recommend Facelift Electrical Services Ltd to my friends and families. In my opinion, they are trustworthy and will only recommend work that is required for the property.

Amber Hatcher, Director, Sparkle Fresh

I would like to recommend Facelift Electrical Services. They have installed armoured cable from our main fuse board to the shed at the bottom of our garden, and fitted the shed out with electric sockets and electric lighting in a very professional manner. When they carried out the installation, they worked hard to get the job done quickly, carefully and professionally. I would have no hesitation in recommending them.

C. Tait, Chiswick

I would like to say thank you for the work completed at my property. The engineers showed professionalism in the work carried out from the time of arrival (which was as promised) to finish. The work was carried out with minimal disruption. I was consulted at several stages as to what was taking place, this only enhanced my feeling that the work was being carried out to a high standard.

I found the engineers to be very approachable and thorough. They finished the work a lot quicker than I thought they would, and left my property in a tidy manner, as they found it. The main issue for me is that I feel a lot safer in using my electrical appliances than I did before.

I would definitely recommend and use them again.

P. Fontaine, West London

I first used Facelift Electrical Services to carry out a Periodic Inspection on the state of the electrics in the property I was considering purchasing. The report was very in depth providing me with an understanding of what remedial work would be required to meet current regulation standards and the cost involved, which is very important when making such a major decision. The engineer was very helpful and satisfactorily answered my queries relating to the report. After purchasing my new home, I contacted the Company to carry out the repairs. The service was excellent, from the initial interaction to arranging the work schedule, the quality of the work, the professionalism of the engineers and the reasonable cost. I would not hesitate to recommend Facelift Electrical Services.

Anthony & Shirlene Coulton

As a conscientious landlord it’s very important to have reliable tradesmen with the right credentials, expertise and the right attitude. I have used Facelift Electrical Services over the past 2 years and have always found the service first class. I have used them for emergency call outs as well as routine electrical maintenance work. The response time has always been exceptional. They tick all the boxes. I have used many professional services, but Facelift Electrical is by far the best. I have used them repeatedly and highly recommend them.

Simon. Landlord

I just wanted to thank you for the work you have done for us over the past few months. Your responses to queries; your flexibility in scheduling; the professionalism, expertise and friendly manner of your engineers and the quality of the work have been really appreciated.

You have been prepared to go the “extra mile” and it has been a pleasure to work with you.

Graham Criddle, Minister, Harlington Baptist Church

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