Welcome to FACELIFT ELECTRICAL SERVICES Ltd, where every customer is important. FACELIFT ELECTRICAL SERVICES Ltd is regulated by NICEIC (National Inspection Council for Electrical Installation Contracting) registration number 043273.

Our workmanship is covered by a six year insurance-backed warranty. All works and materials are covered by a one year guarantee any faulty materials will be replaced at no additional cost to our clients. Your statutory rights are not affected by our guarantee. As an NICEIC APPROVED CONTRACTOR we are qualified to undertake electrical work in domestic properties, as well as carrying out commercial and industrial and have over 28 years’ experience. Our work is carried out to the highest standards, whether it is changing a single light switch, or socket outlet, to complete rewiring. We have recently become a member of WHICH? TRUSTED TRADERS which is the largest consumer body in the UK with over 617,000 members that subscribe to the WHICH? Magazine.

Facelift Electrical Services cover domestic homes and commercial properties in London, Berkshire, Buckinghamshire, Middlesex, Surrey and surrounding areas. All work is carried out to BS7671:2018 IEE Wiring Regulations by experienced engineers for your electrical safety and peace of mind. WE SPECIALISE IN:

Many homeowners are risking their lives and their families lives if their electrical work is carried out by unqualified electricians.

Our work complies with local authority Building Controls PART P* regulations. We are able to certify all our work and register our jobs back to your Local Authority Building Controls Department.

Call us today to discuss your requirements. Facelift Electrical Services Ltd offers a free estimate and quotation service.

COMPLAINTS POLICY

All complaints should be addressed to the company in the first instance, however, if you are not satisfied with the outcome please contact the NICEIC, as part of the Ascertive and Certsure Group. All the information required is on their web page http://www.niceic.com/householder/complaints

The business always endeavours to provide the best service. However, on rare occasions there may be times where a customer may not be completely satisfied.

To ensure the business can put things right for you, as soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out based on the contract terms and to the high standards the business aims to achieve.

Please contact the business straight away with any concerns either by phone, email or write to us. If writing, get proof of posting.

Business Complaint Procedure

On receipt of your complaint the business aims to respond within 5 days.

The business will arrange a convenient date to come and view and/or remedy the situation within 28 days.

In the unlikely event the business is unable to resolve your complaint having exhausted the business complaints procedure, it may be necessary to use another complaint service. Where the business cannot resolve the complaint to your satisfaction and/or agree to the final resolution requests confirmed to us; and both parties agree a 'deadlock' has been reached, you can then escalate your complaint.

The business has access to an Alternative Dispute Resolution (ADR) service for our domestic installation, service, repair and maintenance contracts as part of the Which? Trusted Traders Endorsement. If you choose to you can refer your complaint to Which? Trusted Traders' Alternative Dispute Resolution. You will need to contact Which? Trusted Traders on 02922 670 040 who can explain if you are eligible to use their Alternative Dispute Resolution.